Login Problems

Common Login Problems:

  • SITNet ID has not been activated. Instructions for StudentsInstructions for Employees
  • Using the wrong login credentials
    • Your University number can only be used to login to banner. Your SITNet ID can be used to login to all systems.
  • Mis-typed password or password not between 8 and 15 characters in length
  • Forgot password or using an old password. Remember, password changes in Banner are for you SITNet ID. Reset SITNet Password
  • Forgot SITNet ID (username). You can login to banner with your University Number as the Login ID. Your SITNet ID can be found on the Personal Information tab
  • Account Locked - If you do not change your password at least once per year your account will be locked. To unlock your account please contact the Helpdesk

Blackboard Specific Login Issues:

  • New students do not have an account in Blackboard until after you register for classes

Contact the ITS Helpdesk if you need assistance.


Request More Information

Detailed information, brochures and forms can be mailed to you upon request.


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Complete and submit your application to SUNY Polytechnic Institute.