ITS Help Desk Supports:

• Accounts (SITNet ID, E-mail) and ID Numbers
• Classroom Technology   
  • Computer Labs
  • Instructor Consoles
• Conference Room Office Technology
• Network
  • Network Connections
  • Network Drives
• Office Technology
• Phones and Voice Mail
• Systems
  • Banner
  • Degreeworks
  • SUNY Polytechnic Institute E-mail
• Web Services

Contact the Right Help Desk

Brightspace (D2L) and Collaborate Help

Open SUNY Help Desk
Phone: 1-844-OPENSUNY (673-6786), option 1 (toll free within the US); 1-518-320-1300 (direct)
SUNY Online Support Services Help Desk

Information About: 

Institutional Purchases
Discounts on Personal Purchases
Software Available
Tutorials (step-by-step instructions)
FAQs