Ask a Librarian

The Virtual Reference Desk
While the library building is closed, your library staff will be holding virtual reference desk hours. Join us for a video chat via Blackboard Collaborate and ask your questions about finding textbooks, accessing articles, citing your research material, and more!  Just click on a link below at the indicated day and time.
Check our current operating hours here.
Call the Library’s Service Desk

Phone: 315-792-7251 or 315-792-7246

Library staff will receive your voicemail message via email and will respond as soon as possible.
Make an Appointment

SUNY Polytechnic SITNet ID holders can make an appointment with a librarian for "Research Help" or "Citation Help" using TutorTrac.  Instructions for using TutorTrac appointment software are available on the Learning Center site.

Appointments are currently held via video chat in the Blackboard Collaborate platform.

Email a Librarian

Email library staff at

Contact us with questions, concerns, assistance with off-campus access, or for research help outside our Tutortrac hours. A librarian will respond when the library is open.

Library Chat


Request More Information

Detailed information, brochures and forms can be mailed to you upon request.


Let's Start The Process     

Complete and submit your application to SUNY Polytechnic Institute.