- Refunds are processed multiple times throughout each semester (summer, fall, spring).
- After charges owed to SUNY Poly have been satisfied, any balance due to the student is refunded to the student as the funds arrive on campus.
- Federal Direct Student Loans (Subsidized and Unsubsidized) are applied to your student account in two equal installments. The initial installment is done during the first week of the semester. The second installment is done during the fifth week of the semester. The ability to generate a refund for Federal Direct Student Loan recipients is based on the amount owed the college as well as amount and type of other aid awarded (i.e., Federal Pell Grant, New York State Tuition Assistance Program, etc.). Consequently, students should review their online Banner student account to identify if they have a refund check available. This would appear on your account as a charge called “Exchange-Refund Overpayment”.
- If you are expecting a refund based on a Federal Pell Grant, those funds become available approximately the sixth week of the semester (fall/spring). For summer refunds, these proceeds are generally available in mid-July.
- If you are expecting a refund based on the New York State Tuition Assistance Program (TAP), those funds become available approximately the sixth week of the semester (fall/spring).
- Please be sure to plan and budget accordingly to cover your living expenses during the beginning of the semester.
- Emergency loans (processed by the Financial Aid Office) will not be issued during this time.
- Refund checks are generated and issued by the Bursar’s Office.
- Students have two options for obtaining their refund check:
- Pick-up the check from the Bursar’s Office located in the Kunsela Hall Student Services Suite, Room A209 (second floor).
- Have the check mailed to them. Students choosing this option must submit a written request from their SUNY Poly email account to the Bursar’s Office email account (bursar@sunypoly.edu) with their complete mailing address and a statement that they are attending their classes.
