Once you have been issued a SUNY Poly email account, it will become the only email used by the Financial Aid Office for communication with you.
Current SUNY Poly students that send correspondence from a non-SUNY Poly email account to the Financial Aid Office (email@example.com) will receive a request to resend their inquiry from their SUNY Poly email address. Once the email has been received from their SUNY Poly email address, the Financial Aid Office will respond as promptly as possible.
It is the responsibility of the student to monitor their SUNY Poly email account for communication(s) from the Financial Aid Office. Failure to do so may jeopardize the awarding of financial aid and/or the disbursement of aid.
This policy is in accordance with the “Methods of Communication” as documented in the Student Handbook.