3C Phone System Users Guide
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How do I set up my voicemail
For Voice Mail Set up on your Campus Extension, please follow these instructions:
- Dial 7820
- At the sound of the greeting, press * # to access messages or enter 1234 if asked for a security code immediately.
- Enter your extension number
- When prompted for a security code, use the default 1234
Continue to follow the prompts to complete the setup.If you experience problems, please submit a Help Desk ticket to helpdesk.sunyit.
Access Messages/edit vmail box
Administrative voicemail boxes can be reached by dialing 7820 from on campus. From off campus dial 792-7820 and enter *# during greeting and then enter your campus mailbox number (extension number) and then your security code (voice mail password).
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How do I forward/unforward my phone
Pick up your handset and dial *72 then the number you are forwarding to. Wait until you hear a ring and hang up.
You should see a red icon in the center of the top line of the Display. That indicates that the line has been forwarded
**To forward to an outside line - Dial *7281, then the area code and number you wish to forward the line to
To un-forward the line. Dial *73, wait until you hear it ring once, then hang up. The red icon should disappear, and the phone is un-forwarded.
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How do I take advantage of the free Office 365 Offering
Click on the following link to access information related to logging into and installing Microsoft Office 365
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How do I connect my device to the SUNY Poly Campus Network
Network Connection information for 2024-2025 Academic Year Utica Campus
The SUNY Polytechnic Institute’s Utica site maintains a five Gigabit connection to the internet. The following information will assist you in connecting your devices to our network.
Wireless
All wireless devices should attach to the Student SSID.
Computers, tablets and phones are required to authenticate to gain access to the Residential
Student Wireless. To connect to the wireless network in the residence halls only, use the
following:
1. Connect your device to the Student SSID, the pass-phrase is WirelessPoly
2. Open a Web browser on your device, you be directed to a login page
3. Enter your SitNet ID and Password. You should connect to the network upon authentication.
***You will have to re-authenticate your device every ninety days.
Wired Connections
Access to the wired connections in the residential complexes will remain the same.
Ports in the Residential Complexes are setup for student use.
Note: All devices must be set up to obtain both the IP Address and DNS Server Addresses from the college in order to use our network services.
Gaming consoles will have to be registered using the following form:
Register your device here
If you have any questions or concerns, please contact the help desk:
The help desk is located in the Cayan Library, you can submit a help ticket using the following:
url: helpdesk.sunypoly.edu, or via email using the following email address: helpdesk@sunypoly.edu, or via phone 315-792-7440 (x7440 on campus).
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