ITS Help Desk

ITS Help Desk Supports

Accounts (SITNet ID, E-mail) and ID Numbers Login Self Help
Classroom Technology   Computer Labs   Instructor Consoles   Common Login Problems  
Conference Room Office Technology SITNet Username Lookup
Network: Network Connections  Network Drives Reset SITNet Password
Office Technology  
Phones and Voice Mail Fall 2018 Hours
Systems:  Banner, Citrix, Degreeworks, SUNY Polytechnic Institute E-mail  M - TH  8 am - 11 pm
Web Services  Friday   8 am - 10 pm
  Saturday 10 am - 5 pm
  Sunday 11 am - 8 pm
   
  Winter Break 2018/2019 Hours
   M - F  8 am - 4 pm
  Closed 12/22/2018 - 1/2/2019

 

Blackboard and Collaborate Help (Contact the Right Help Desk)

Open SUNY Help Desk
Phone: 1-844-OPENSUNY (673-6786), option 1 (toll free within the US); 1-518-320-1300 (direct)
Email:  OpenSUNYHelp@suny.edu
Ticket: Online (Footprints) ticket 

 

Information About

Institutional Purchases
Discounts on Personal Purchases
Software Available
Tutorials (step-by-step instructions)
FAQs

 

 

 

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