ITS Help Desk

ITS Help Desk Supports:


Blackboard and Collaborate Help (Contact the Right Help Desk)


Open SUNY Help Desk
Phone: 1-844-OPENSUNY (673-6786), option 1 (toll free within the US); 1-518-320-1300 (direct)
https://online.suny.edu/help/
https://sunyonline.teamdynamix.com/TDClient/1985/Portal/Home/

SUNY Support Services Hours
7 am - midnight (EST)
10 am - 5 pm (EST)
1 pm - 9 pm (EST)


Information About: 
Institutional Purchases
Discounts on Personal Purchases
Software Available
Tutorials (step-by-step instructions)
FAQ

Login Self Help

Common Login Problems 
SITNet Username Lookup
Reset SITNet Password
 

Spring 2020 Hours

M-F  8 am - 4 pm

Remote ticket
response: 4-9:30 pm

 

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