SITNet passwords are reset from the Banner Self-Service menu 'Enter Secure Area' page.
- Go to http://banner.sunypoly.edu
- Select 'Enter Secure Area'
- The User ID is your University Number or SITNet username.
- Enter your current password/pin, if you do not remember your password/pin, Click the 'Forgot Pin?' button
Provide the answer to your security question to access the password reset page.
- Follow the instructions.
- Your updated password will be available within 20 minutes.
The Reset SITNet Password link is provided on the Online Learning and ITS Helpdesk websites for convenience.
If you need assistance, contact the ITS Helpdesk Desk at (315) 792-7440.