October 31, 2025
Dear SUNY Poly Students,
Following the recent message from the Office of the President, I wanted to share a number of resources that you may find helpful. The resources listed below are available to you, and we strongly encourage you to connect with these important services should you or someone you know need support.
Available Resources Include:
- Counseling services are free to students and confidential. The Wellness Center is open from 8:30 am to 4:30 pm Monday through Friday. The Center is located in Oriskany Hall, Suite B, 315-792-7172.
- The Counseling Center is also available to work with groups of students who need support.
- This weekend, counseling will be available from 3 p.m. to 6 p.m. on Saturday and from 1 p.m. to 4 p.m. on Sunday. Students seeking support in connection with this tragedy are encouraged to visit the Wellness Center during those times. Please note that these special weekend hours are for counseling support only; medical staff will not be available.
- After hours and on weekends, support for individuals in immediate crisis is offered by the Oneida County Mobile Crisis Assessment Team (MCAT). There are no fees for utilizing MCAT services. They are open 24 hours/day, 7 days/week and offer helpful mental health resources. You can contact MCAT at 315-732-6228 or 1-844-732-6228. You can also text or call 988 to connect with the crisis lifeline for support as well.
- Students may also download the Oneida County Cares App, which provides quick access to information about critical services and local support resources.
- The Crisis text line serves anyone in any type of crisis, providing access to free, 24/7 support and information. This can be helpful if you prefer texting or do not have privacy to do so.
- University Police and the Residential Life Assistant Director (AD) on call (if you are on campus) can be contacted 24 hours/day, 7 days/week. They are able to contact MCAT on your behalf to request assistance. If you are on campus, they are willing to stay with you while you connect with MCAT Professionals.
- The Residential Life Professional Staff (Assistant Directors and Director) are not licensed counselors; they are all skilled listeners and are equipped to help and refer. They serve on-call for our residential students in crisis 24 hours/day, 7 days/week and can be reached by calling their on-call phone, 315-520-9515.
- In the coming weeks, during business hours, if a counselor is not free for an immediate appointment and you need someone to talk to, Student Affairs/Residential Life staff can help. Student Affairs can be reached at 315-792-7505, and Residential Life can be reached at 315-792-7810.
- Additionally, the CARE Team is also available to assist should there be an individual who you are concerned about. File a Care Team Report here.
Please share this information with your friends, students, and colleagues at SUNY Poly so that we can support each other and the health and wellness of all members of our SUNY Poly community.
With care,
Dr. Mark Montgomery
VP of Diversity, Equity, Inclusion and Belonging and Interim VP for Student Affairs
